November 2021 UpdatePosted on Nov 03, 2021
We are pleased to announce all departments at Swatkins Group are open.
Our updated opening hours moving forwards are:
Production & Despatch Timeframes
Please ensure all stock orders are settled before 2.30pm and all engraved orders are confirmed before midday on the day of despatch.
Our engraving department is working on a 1-2 day turnaround for in stock silverware, flat crystal engraving and metafibre laser engraving. Our sand blasting department is working on a 1 week turnaround.
Please allow up to 1 week for any out of stock products that need to be specially made and repair orders.
We will always try our best to meet your deadline should you have an order that is extremely urgent.
Orders and Enquiries
Visit our online brochure to view all our Trophies, Awards and Presentation items. If you have any enquiries or would like any other general information, please don’t hesitate to contact firstname.lastname@example.org or through our website contact page. We will get back to you as soon as possible.
Swatkins Group no longer offer credit terms and we will continue to work on a payment up front basis. We require payment before any orders are processed or dispatched please.
DPD & Christmas Deliveries
It is now becoming more important to provide DPD with your phone number or email. We understand during the next few months some shops may still be closed or have reduced working hours. Please send us your contact details and we can ensure your details are assigned to the consignment so you can receive the DPD update, including your 1 hour time slot, or opportunity to re-direct your parcel or choose a different delivery date.
DPD will attempt delivery between 7am-7pm, unfortunately we cannot guarantee delivery to business addresses specifically between 9am-5pm.
DPD will suspend all Pre-10.30am & Pre-12pm deliveries in December, therefore please ensure all orders are placed as soon as possible within plenty of time of your presentation date.
Swatkins Group aim to release more information on next years’ brochure as soon as possible in December. Therefore please ensure in advance we have your correct email address allocated on your account as consented in 2018 on GDPR signed paperwork.
Safety with Coronavirus
We want to reassure you that Swatkins Group is following all Public Health England’s advice on hygiene and safety during the coronavirus pandemic. In line with the governments guidelines over the past few months, we are all working hard to help prevent the spread of coronavirus and we thank you in advance for your patience.
Please continue to keep up to date by visiting our website and social media accounts.
Thank you for your continued support.
Keep well, take care and we send our best wishes to you, your team and your family.
From all the team at